Our local authority is advising us with regards to our grooming business. We will continue to groom dogs who already have an appointment however, we are currently unable to take on new clients.
We strongly encourage you to bring your dogs by foot as part of your daily exercise routine during lockdown. Our strict Covid-safe handover protocols will continue. We will place your dogs straight into the bath and they must be picked up as soon as their groom has been completed (we will notify you via text). Dogs with well-being issues will be prioritised. We will not to charging any surcharges during the lockdown period.
We have collaborated with the luxurious Blakes Hotel who have reopened their hotel to welcome guests, both two & four legged.
Whilst their human guests refresh & unwind, we will be on hand to whisk their dogs off for a luxurious spa day at LMH and return them fresh & clean and ready for a cuddle in one of Blakes Hotels sumptuous rooms.
Our founder Jenny spoke to Claire from Founding Notes about the importance of community & customer experience in building a new brand and creating a physical retail space – at a time when so many other brands are moving online.
You can read the full interview here along with a collection of conversations with other brilliant female founders on the business of branding.
We are working around the clock to make sure every one of our customers’ dogs are cared for post lockdown.
As shops continue to reopen and things may feel like they’re getting back to normal, we still have to follow social distancing rules and restrict the number of customers in our shop at any one time. The good news is that we can allow in as many doggies as we like 🐶 🥰 Humans are able to come in and drop their dog off for grooming, they’ll just have to wait if someone is already in the grooming room, dropping off or picking up.
We are practising Covid Safety, greeting everyone with a smile behind our masks 😷 We are all healthy and safe to work with humans and dogs. We love seeing all of regulars again as well as meeting some new pups who have visited us since lockdown. And we really appreciate all of our customers being so patient with the new rules.
If you’d like to ask us any questions before you come and visit, please call the shop on 020 7971 7338 and we’ll be happy to help.
Since we closed our grooming room in early March 2020 due to the Covid 19 pandemic, we have had countless requests to reopen. We are pleased to say that we have found a way forward to operate again whilst following strict government social distancing protocols. We have been in touch with our local council who have assessed our grooming business with all safety measures in place and they have given us their approval to go ahead.
We are acutely aware of the need for everyone to stay at home during this dangerous period. However, our urge to reopen is driven by our duty to care for our clients’ dogs over this extended lockdown period. We recognise the impact the lack of grooming has had on dogs’ health and well-being, issues that have created discomfort in dogs and distress to their owners (issues that have been deemed as non-medical emergencies by the vets). Our groomers are experienced and can resolve these issues i.e overgrown nails, severe matting etc and we will do so in a safe environment with all the protective measures in place.
Over the next few weeks, we will be prioritising dogs who require what we consider as ‘crucial grooming’. In time and with government guidance we hope to return to grooming at our usual capacity and service all our client’s dogs as well as take on as well as take on board new clients.
We’re lucky enough to groom a few famous dogs at LMH and when two of our favourites, Hugo & Huxley, popped by with their human Ursula for a wash & fluff, they brought a crew from Channel 4 to capture the fun.
Watch the video to see what happened and find out more about how they became famous 🐾🐾🐾
We’re thrilled to announce our very first Dog Matters – a series of talks by dog and cat experts – at the wonderfully dog friendly Chelsea Courtyard Bistro and Bar.
Saturday 16th May 3.30pm | How do I get my dog to trust me?
This talk will be given by the wonderful Anna Webb; co-host of The Barking Hour on BBC London Radio and an expert in dog behaviour and nutrition.
In this session Anna will discuss the psychology of dog language, this is a particularly useful talk for new dog owners with puppies, rescue dogs and older dogs. She will add in tips on diet, massage techniques and will also discuss the concept of Telepathy between dogs and their humans.
The talk will last 1.5 hours, and you will be served a lovely selection of afternoon tea sandwiches and cakes provide by The Chelsea Courtyard.
And of course your dogs are welcome! They will be served freshly baked treats by the chefs at the Chelsea Courtyard. Love My Human will also be on hand to provide any related products advice as well.
Tickets are limited so don’t miss out – you can buy them here for just £35.
The more informed you are, the happier you and your dogs will be xx
Strutz was back bigger & better last Sunday with delicious food & treats, live music & raffles, fabulous things up for auction and of course, lots of stylish hounds strutting their stuff on the dogwalk.
This year we we were supporting two exceptional animal charities; PDSA who started in 1917 & care for so many animals through a UK-wide network of 48 animal hospitals; and Wild at Heart Foundation, which was founded by Nikki Tibbles of Wild At Heart, supporting animal welfare projects, particularly dog rescue, adoption and rehoming.
The show was compered by the amazing Anna Webb (below with her English Toy Terrier Mr Binks) who introduced Stacey from the PDSA, to talk about the great work that they do; then Nikki Tibbles (also below) who founded Wild at Heart Foundation who gave a heartfelt speech about the charity and in particular the wonderful rescue dogs who were taking part in the show (more about these amazing dogs below).
Just like last year, we were overwhelmed by the generosity of our suppliers – from small local brands to some of the most well established pet brands from around the world – who donated so many amazing jumpers, coats, harnesses, leads and collars for the dog models to wear.
We had over 45 stylish dogs of all shapes, sizes & breeds strut their stuff on the dogwalk – from brave rescues such as Maggie the Wunder Dog to Instagram famous dogs such as Hugo & Huxley, Busy Body Biscuit & Tom Bully, as well as some of our favourite four-legged friends who are regular visitors to our King’s Road boutique (for grooming & treats).
All of the outfits were auctioned off after the show, along with dog beds, hotel stays & an exclusive photoshoot which was so kindly donated by the very talented celebrity pet photographer, Lucy Sewill.
Our stylish friend Margot joined us with her dogs Toffee & Popcorn
We were very lucky to be joined by Maggie the Wunderdog (below in a LMH handmade bandana) who was rescued from the streets of Beirut by Wild at Heart Foundation. She had been tied up and used as target practice, had both eyes pulled out and her ear cut off. Thanks to the generosity of donors she has a happy home in Brighton with her human Kasey & spends her time spreading love as a therapy dog.
And she certainly won a lot of hearts on Sunday, bringing a smile to everyone’s faces with her loving spirit. As Kasey says, she teaches us “it’s okay to be different or unconventional because that’s what makes us beautiful”.
Maggie was joined by four other Wild at Heart rescue dogs, all with moving stories of their own – Indy & Spud who were rescued from Cyprus, Albert who was found alone & scared by a busy road in Bosnia, and Elly (below) who has climbed Ben Nevis & Snowdon, and even run marathons with her adopted human Fiona.
We’re proud to announce that so far we’ve been able to raise almost £3k (and counting) for our charities. Unfortunately the rain did catch up with us on Sunday so we weren’t able to auction everything off. We’ll be auctioning them instead at our Christmas shopping event (also in aid of Wild at Heart Foundation & PDSA). So keep an eye on our social channels (links in the footer) for more information.
And finally – we couldn’t have hosted the event or raised this much for charity without the support of our partners & sponsors, in particular @kingsroadchelsea, Sloane Stanley and Knight Frank. As well as everyone who set up a stall to provide food, treats & giveaways – Furry Chef, Hugo & Celine, ByBenji, The Country Dog Hotel, The Rockster, Adios Plastic, For All DogKind and Humble Pizza. And of course, all of the other brands who donated items for modelling & auction as well as raffles & goodie bags – Bartock & Boog, Beautiful Joes, Buddys, Clementine, Cloud7, Dogs & Horses, Dorwest Herbs, 2.8 Duepuntootto, Fetch & Follow, Four&Sons, Furry Chef, Henry Wag, Hindquarters, Labbvenn, Lilly Pet Shop, max-bone, MiaCara, Mutts & Hounds, Park Barkers, Ruffwear, See Scout Sleep, TagNBrag, Teddy Maximus, The Dog House, Travel Wags & Vackertass.
The lead up to Bonfire night can be a very stressful time of year for dogs. Loud bangs and flashes created by fireworks can be very frightening for them, causing them to be anxious and unpredictable.
You can help them feel safe and reassured by creating a safe, snug area for them to retreat to and by providing some calming regular background noise such as the TV or radio. Remember to act normal – your pet looks to you for cues as to whether they need to be worried so stay with your pet to reassure them with your presence. And make sure their microchip details are up to date and they are wearing a collar with an ID tag, so that if they escape they can be quickly and safely returned to you
We would also recommend using Dorwest veterinary licensed herbal medicines which are formulated to naturally help dogs relax. They safely calm activity in the nervous system without sedating or affecting muscles so you are your pet can relax despite fireworks.
Valerian Compound contains pure extracts of three herbs in liquid form, which ensure it acts within just 30 minutes and is best used as a top up or for one off occasions. It can be given in addition to Scullcap & Valerian Tablets as a top- up for especially frightening or unplanned events.
Skullcap & Valerian Tablets are the only veterinary herbal medicine (classification AVM-GSL) licensed to relieve anxiety, nervousness and excitability in pets. They can be used as a singular dose but more effective when used as part of a phobia desensitisation programme.
How do these differ from others designed to calm pets?
The herbs are nervines, which means they help to naturally relax the nervous system, reducing anxiety but not immobilising muscles or sedating.T hey don’t make pets dopey or sleepy – in fact they are widely used for agility and show dogs when they need to be alert and focussed
Do they really work?
Scullcap & Valerian Tablets are the only herbal product to be officially authorised by the Veterinary Medicines Directorate (VMD) to help anxiety and nervousness. They don’t approve a product unless it is proven to work.
How are they best used?
Scullcap & Valerian Tablets used daily provide better coverage and are ideal to start using up to a month before Fireworks Night so pets are already relaxed before the scary noises starts. However, even if you only start the day or so before your pet will still benefit. Valerian Compound is quicker-acting and is perfect to use orally as a ‘top-up’ and for unpredicted events such as neighbours having a fireworks display or a thunder storm.
Are they safe?
The ingredients reach medicinal standards and Dorwest adhere to rigorous regulations on safety and quality – something else the VMD insist upon for their approval. Both products can safely be used together and/or alongside other medications, as part of a wider phobia management plan. Due to the difficulties of performing specific safety tests, they are unable to recommend Scullcap & Valerian Tablets for use during pregnancy or lactation.
We were very lucky to have John Rendall and Derek Cattani visit us on Saturday to sign copies of their wonderful book ‘Christian The Lion – The Illustrated Legacy’.
It’s such an amazing story and a local one too – Christian spent the first year of his life living in a furniture shop on the King’s Road and playing in a churchyard just a minute down the road from us. So it was only fitting to give our customers the chance to meet these lovely gentlemen and hear their tales about Christian.
We were joined by Derek’s dog Minnie and some of favourite four legged friends including Miss Darcy with her brother George and their mum May, and little Oscar with his human Lizzie. The Love My Human dogs didn’t miss a chance for a photo opportunity either!
We were thrilled with the turn out, especially as we were donating 25% of proceeds from the book sales to the George Adamson Wildlife Preservation Trust who do such wonderful work in Kenya and Tanzania.
We still have a few signed copies left which we will be selling in our shop along with limited edition prints of Christian’s life in Chelsea, shot by Derek Cattani. Pop by and pick one up – they will make the perfect Christmas gifts! And if you need a little reminder of the love between humans and our four-legged friends, here’s the famous video of Christian being reunited with his Lion Dads.